A New Team, Author at A New Team | Corporate Team Building, Adventure Programs, Social Responsibility, and more.

A New Team, Author at A New Team | Corporate Team Building, Adventure Programs, Social Responsibility, and more.

Building Team Experiences to Keep Your Staff Engaged — Foodable Network

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By Doug Radkey, Foodable Industry Expert

Within the industry, we always talk about “experiences” — and rightfully so. At the end of the day, experiences are what restaurants sell to customers. All of the emphasis, however, is on customer experiences; but what about staff experiences?

Desirable experiences don’t stop with just your customers. Your team craves experiences, too! As owners, operators, and managers, it is up to you to make your concept more than just a “job” or way for staff to “pay their bills.

Ask yourself this. Does your team come to work excited each and every day? How do you think they speak about your restaurant with their friends and family off-duty? Is it positive?

Implementing the right culture statement and team-based strategy will assist in controlling your labor costs and reduce turnover, resulting in not only stronger consistency within your operations, but also a positive environment that will flow to your customers and help amplify word-of-mouth marketing.

Here are some tips to help you get started.

Web Presence and Social Media

Restaurant consumers are seeking to learn and understand the culture of a restaurant when deciding on their eating destination.This is a great opportunity to showcase your team on your social media channels and on your website. Create a bio for your staff noting something unique about them, take a photo (or better yet, a video) of them, and share this content to your network. This will equally make your staff feel like they’re a part of a team and the business development process.

Create a Stay Interview

Many have likely heard the term “exit interview,” but what about a “stay interview”? Take video to the next level by interviewing your staff and developing a series of testimonials as to why they love working for your restaurant. This tactic will create a sense of place and family among your team and also assist in your hiring process; positioning you to attain higher-quality candidates who seek a positive working environment.

Continuous Education

A great team member is one who craves learning and one who brings the same set of values as you do to the table. Depending on your concept and financial model, consider developing an educational program for your team. Think outside the box and create culinary/hospitality scholarships and/or consider sending your team to farms, breweries, wineries, etc., to learn about specific products you offer and their development processes. Continuous education will create a sense of appreciation, enticing your team to stay loyal to your establishment while benefiting not only their experience, but your customers experience, as well.

Profit Sharing Programs

It’s safe to say that people enjoy working towards a common goal. Consider creating a realistic monthly revenue goal (slightly above your current average) for your establishment. Now share this goal with your staff and create a plan for the month on how to collectively obtain that goal. If you surpassed that goal (congratulations), distribute a percentage (5 percent, for example) of the monetary difference among your team. Repeating this process each month will not only increase your revenue and profit, but will develop a team working environment, reduce turnover, and make your team feel important to the business and its success.

SMART Staff Reviews

Speaking of goals, there should be team-oriented goals (profit sharing) and also personal goals developed within an overall action plan. You should sit down with each individual teammate at least once every three months. During this meeting and using SMART (Specific. Measureable. Attainable. Realistic. Timely.) objectives, give each teammate something to work on over the next three months. This could be increasing revenue per transaction averages, providing accurate inventory counts, reducing waste levels, or having accurate end-of-day cash reports. Of course, reaching objectives should be rewarded, therefore create a reward program that works for your concept and financial model.

Creative Mindset

Don’t let your staff get complacent by having the same menu month-after-month and year-after-year. This will lead to boredom, which will eventually lead to turnover. Allow your team to be creative by “creating” food or beverage options that fit within the confines of your concept. Consider holding an in-house contest each month to choose one featured food and beverage option created by a staff member. Highlight this on your social media and in-house marketing (creating a story), while rewarding that individual with a commission on sales from that item during that month. If the product sells really well, consider adding that item to your everyday menu the next time you re-engineer your menu.

In summary, execute a marketing plan approach to your staff recruitment and staff development program. The time, resources, and effort spent on this will be well worth it in the long-run. Just ask your staff!

https://www.foodabletv.com/blog/2017/4/17/building-team-experiences-to-keep-your-staff-engaged

On – 17 Apr, 2017 By Doug Radkey

7 Keys to Building a Winning Startup Team

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If you’re building a company — not just a sole proprietorship — you need a solid team. You want the people who surround you to be the best in their field. How do you identify those people? How do you attract them to your company? Once you get them onboard, how do you make them as effective as possible in the shortest period of time? What are some of the key components of leading and coaching a stellar team?

Like many professionals, I like to use sports analogies for business situations. What is a team anyway? It’s a group of people brought together to compete with the goal of winning a competition. This is the case in sport or in business.

1. Everybody should be rowing in the same direction.

For a crew team, everyone is in the same boat, rowing in the same direction, except for the signal caller, who is looking forward. That person is the guide. He or she sets the direction and course-corrects, if necessary. If only all companies worked like this! I’ve seen some companies where people acted like they were in their own boats, doing their own thing, thinking about separate ideas. I’ve also seen people working very hard, but they didn’t have a plan or a clear idea of where they were going. Rowing the wrong way can be as much of a problem with leadership as it can be with the team.

2. The goal is to win.

People on a team may play different roles, but they all have the same goal — to win. If everyone is doing their job and making sure they’re covering for everyone else, then you have a better chance of winning. This goes for individuals, teams and companies. If you don’t have a clearly set direction and aren’t measuring progress along the way, there are a lot of mistakes that you can make. You can waste time and money. Worst case, you can fail as a business.

3. You don’t just play the game to play.

If you have immense talent, but a poor work ethic, you will never be a champion. You see this in sports and in business. Hard work in a startup requires commitment to a vision and passion. Working hard doesn’t mean that you can’t have fun. In fact, sometimes when I’ve worked the hardest, it has been the most fun because my team was winning and accomplishing great things.

4. Teammates talk to each other.

The best teams have a collaborative approach. The coach or leader sets the direction, but relies on the team to execute. The coach talks to the team. Teammates talk to each other. A lot has been said about keeping roles very loose and flexible. In my experience, that doesn’t work well in sports teams or companies. It doesn’t mean you don’t give people the autonomy to exercise outside of their role, but they have to fill their primary role first. In fact, once people understand their roles, their ability to collaborate and get things done is greatly enhanced.

5. Go scouting.

In a startup, you need to decide early on what culture you want to have. You have to define roles and responsibilities, as well as the right skills and abilities that fit those roles. Then hire for talent and fit. Find people who are smarter than you, especially in their area of specialization. Scout. Go to tradeshows and universities. Network. Then turn on the charm. Sell them on your idea. The best and brightest are going to be attracted because it is a good idea, you are passionate about it, and you can clearly articulate how things are going to go.

6. Envision the big picture to inspire passion.

A huge part of leadership is about setting a vision and communicating the end result so people can see it, feel it and taste it. Set and communicate clearly defined goals and milestones so that everyone in the company can feel like they’re winning as the company is winning. A big problem in a lot of companies is that people feel detached from what’s going on. What I’ve always focused on is management by walking around, explaining to people how what they’re doing ties in with the big picture. The more they believe that and have passion, the more likely you’re going to get buy-in and the willingness to do whatever it takes to win.

7. Adopt a game management approach.

In sports, team members are trained on what to do. They make sure they’re prepared. Great football coaches and quarterbacks always talk about watching a lot of films and studying the competition. Then when the game is on, it’s about game management. Sometimes the circumstances of the game dictate a different set of plays. In the case of companies, especially with startups, there is a lot of uncertainty and ambiguity. Sometimes your plan must be adjusted and adapted to the real-time circumstances that are going on. Good coaches and leaders know how to do that.

A great company starts with a good team. You need to attract the best players with your vision and have them work together towards a common goal — to win. As a leader, you need to aim high, inspire them and make them understand how their contribution fits into the big picture. You need to put in a lot of hard work and adjust as necessary. And remember to celebrate the milestones with your team along the way.

https://www.entrepreneur.com/article/290811

On – 20 Apr, 2017 By Patrick Henry

Corporate Adventure Program! Let the 5K Fun Run begin!

Posted by | Corporate Adventure Program, Team Building | No Comments

Working with our wonderful American Heart Association client, A New Team put on one of our favorite events; a Corporate Fun Run – Trail run! That’s right, a 5K trail run during sunrise. Using the amazing Papago Park just outside downtown Phoenix our team set the trail, brought our trusty race clock and with custom race bibs about 150 runners enjoyed the rising sun under a beautiful desert sky.  Stocked with gatorade, water and a professional lead out runner our participants were set up for success during this challenging one of a kind fun run.  Participants enjoyed the sights, smells and sounds of the beautiful desert morning and were back to their conference at the Phoenix Convention center before most of the local residents even woke up! Another wonderful event, great work team, this is Corporate Team building adventure at its best!

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Phoenix, Arizona - AHA's Council on EPI/Lifestyle 2016 - Participants and Staff  during Fun Run at the  2016  EPI/Lifestyle Scientific Sessions at the Hyatt Regency Phoenix hotel here today, Thursday March 3, 2016.  The conference features the most recent advances in basic and clinical EPI/Lifestyle research.  Photo by © AHA/Matt Herp 2016 Contact Info: todd@medmeetingimages.com

Phoenix, Arizona – AHA’s Council on EPI/Lifestyle 2016 – Participants and Staff during Fun Run at the 2016 EPI/Lifestyle Scientific Sessions at the Hyatt Regency Phoenix hotel here today, Thursday March 3, 2016. The conference features the most recent advances in basic and clinical EPI/Lifestyle research. Photo by © AHA/Matt Herp 2016 Contact Info: todd@medmeetingimages.com

Phoenix, Arizona - AHA's Council on EPI/Lifestyle 2016 - Participants and Staff  during Fun Run at the  2016  EPI/Lifestyle Scientific Sessions at the Hyatt Regency Phoenix hotel here today, Thursday March 3, 2016.  The conference features the most recent advances in basic and clinical EPI/Lifestyle research.  Photo by © AHA/Matt Herp 2016 Contact Info: todd@medmeetingimages.com

Phoenix, Arizona – AHA’s Council on EPI/Lifestyle 2016 – Participants and Staff during Fun Run at the 2016 EPI/Lifestyle Scientific Sessions at the Hyatt Regency Phoenix hotel here today, Thursday March 3, 2016. The conference features the most recent advances in basic and clinical EPI/Lifestyle research. Photo by © AHA/Matt Herp 2016 Contact Info: todd@medmeetingimages.com

Team Building Give back -Wheelchairs!

Posted by | Corporate Social Responsibility, Uncategorized | No Comments

Working with our incredible client MDX at the Laguna Cliffs Marriott in Dana Point, they decided this year to build Wheelchairs for some very deserving recipients. This years recipient, The Dayle McIntosh center for the disabled in Anaheim. This fantastic corporate team building program has participants problem solving through a series of team challenges, all to win the parts for the wheelchairs. With a wonderful gift card and finished wheelchairs, our team gives the incredible gift of mobility to Seniors or Veterans from the Macintosh center! This is Orange County Team building at it’s finest! Thank you everyone involved!

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Team Building Give back, in Las Vegas!

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A New Team strikes again as we deliver a fantastic team program for one of our favorite clients in one of our favorite places: Las Vegas!  Working together teams successfully navigated a series of challenges to secure all the items needed for 150 care packages. These unique “success kits” were given to local high school students who are about the enter the workforce. Working with Nevada DECA program, which helps students develop necessary skills like resume writing, job interviewing, how to save money and other life changing skills, Levi’s provided another tool for their success. The Success kits were filled with day planners, business card holders, books on interview tips, piggy bank, inspirational paintings, ties, scarves and so much more! Great work team!!

NYC Bicycle event for kids!

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Once again our clients chose our amazing Bicycle build team program! Working together through a series of collaborative  challenges each team wins more and more bicycle parts. The excitement reaches its peak when we sneak in some great kids from a local school to be the recipients of this amazing donation! The children were elated as they had no idea why we invited them to this event! Another great day for our team, we love what we do! Thank you Hudson Hotel NYC for all your assistance!  

    
    
 

Albuquerque Gardens for kids!

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Our second program this week benefitted the Food Corps non profit group working to grow gardens in every school in Albuquerque. Over 90 schools will receive 2 full 4×8 garden boxes with watering cans and seeds! Over 1000 corporate participants built and painted the 200 planter boxes, it was truly amazing!! Thank you all for your hard work! 

    
    
    
 

A New Team in Albuquerque!

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This last week our team worked with over 2000 participants in two back to back programs designed to give back to the local Albuquerque community. Our first was a Care Package program where over 200 “family engagement kits” were created, decorated and given to local families. The care packages are filled with games, craft projects and art supplies designed to get parents engaged with their children. The boys and girls club of central New Mexico was our partner on this program once again!

   
    
 

Tom’s for Tots!

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Working with a large Washington DC area conference, we worked with clients 

  

  

  

  

  to decorate and deliver 250 pairs of custom Tom’s shoes to the Ronald McDonald houses of Washington DC! And or course with Tom’s “one for one” 250 pairs were donated Globally! Great work everyone, Team Building in Washington DC is amazing!

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